Privacy Policy

Last Updated: January 2025

1. Introduction

Welcome to IQMENU.EU. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our menu design service.

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email address)
  • Menu content (text, descriptions, prices)
  • Payment information (processed securely through Stripe)
  • Contact form submissions
  • Design preferences and customizations

2.2 Information We Collect Automatically

  • Browser type and version
  • Device information
  • IP address
  • Usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Provide and maintain our menu design service
  • Process your menu designs and generate PDFs
  • Process payments and manage subscriptions
  • Send service-related communications
  • Improve our platform and user experience
  • Respond to your inquiries and provide customer support
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Data Sharing and Third Parties

We may share your information with:

4.1 Service Providers

  • Stripe: Stripe: Payment processing (subject to Stripe's privacy policy)
  • Base44: Base44: Application hosting and infrastructure
  • AI Services: AI Services: Menu parsing and image generation

4.2 Legal Requirements

We may disclose your information if required by law or to protect our rights, safety, or property.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal data, except where we are required to retain it for legal or legitimate business purposes.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, please contact us at privacy@iqmenu.eu

8. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and remember your preferences. You can control cookies through your browser settings, but disabling them may affect functionality of our service.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our service after changes constitutes acceptance of the updated policy.

Spin Wheel Promotional Terms

The Spin Wheel feature may be used by participating businesses as a promotional tool within their digital menu. By interacting with the Spin Wheel, users agree to the following terms:

1. Eligibility

Participation is available only to users accessing a participating menu where the Spin Wheel feature is active.

2. Participation Limits

A business may apply participation limits, including but not limited to:

  • one spin per day,
  • one spin per device,
  • one spin per user,
  • one spin per promotional period.

If such limits apply, additional attempts may be blocked automatically.

3. Prizes and Coupons

Any coupon, reward, discount, or offer displayed through the Spin Wheel is provided solely by the participating business. iqmenu acts only as the digital platform provider and is not the issuer, seller, or redeemer of any prize or offer.

4. Prize Availability

All offers are subject to availability, validity period, and any specific conditions defined by the participating business. Businesses may set:

  • expiration dates,
  • time restrictions,
  • usage limits,
  • product-specific restrictions,
  • minimum order requirements.

5. Non-Transferability

Unless explicitly stated otherwise by the participating business, prizes, coupons, and rewards are non-transferable, non-exchangeable, and cannot be redeemed for cash.

6. Right to Modify or Withdraw

The participating business reserves the right to modify, suspend, or terminate a Spin Wheel promotion at any time, including prize availability, participation rules, and redemption conditions.

7. Abuse and Fraud Prevention

Any attempt to manipulate, abuse, duplicate, or bypass participation limits may result in blocked access, invalidation of rewards, or restriction from future participation.

8. Redemption Responsibility

The participating business is solely responsible for honoring valid rewards and coupons issued through its menu. iqmenu is not responsible for refusal, unavailability, disputes, or fulfillment of promotional offers.

9. Technical Availability

iqmenu does not guarantee uninterrupted availability of the Spin Wheel feature at all times and is not liable for technical interruptions, temporary errors, or loss of access caused by device, browser, network, or service issues.

10. Acceptance of Terms

By using the Spin Wheel, the user acknowledges and accepts these promotional terms together with the website's general Terms of Service and Privacy Policy.

12. Contact Us

If you have questions about this privacy policy or our data practices, please contact us: